Asado, part of the Goldrest group, implemented Karma Pay to both streamline operations and elevate the guest experience. The result was evident as they were able to reduce the total cost by 30%, maintain sales and at the same time offer a more flexible payment for guests.
CASE
As part of the Goldrest Group, Asado faced the challenge of streamlining its operations without compromising service quality. With an ambition to continually improve the guest experience, they sought a solution that could simplify staff work processes while making the payment process smoother for guests.
The choice fell on implementing Karma Pay, an innovative payment solution designed to simplify the payment process and improve operational efficiency. With a simple and user-friendly interface, Karma Pay allowed Asado to automate key parts of the payment process, such as the ability for guests to split the bill themselves and pay when it suited them. This freed up valuable time for staff, who could focus more on providing an excellent service.
The implementation of Karma Pay brought dramatic improvements for Asado. By automating the payment process, Asado reduced its costs by 30% each week, which not only led to increased efficiency, but also allowed staff to focus more on improving the guest experience. This combination of cost savings and improved service quality proved to be a win-win situation, both streamlining operations, boosting sales and elevating the guest experience.
RESULT
Enhancing the food experience for everyone