Hattori Sushi Devil used Karma Order & Pay to make ordering and payment easier for its guests. This not only led to an improved guest experience, but also provided the ability to collect valuable guest data. This data is now used to tailor communications and create incentives that get guests to return.
CASE
Hattori Sushi Devil, a restaurant known for its traditional and innovative sushi, wanted to expand its service by making the ordering and payment process smoother for guests, without losing the personalized service.
To solve these challenges, the restaurant chose to implement Karma Order & Pay, a digital ordering and payment solution. This allowed guests to order and pay at their own pace, while freeing up time for staff to focus on other service aspects.
With Karma, Hattori Sushi Devil has not only improved the guest experience and made it easier for staff, but also won the ability to collect guest data at every payment opportunity. This has opened the door to tailored communication and incentives that make guests want to return.
RESULT
Enhancing the food experience for everyone