When the increased lunch rush challenged restaurant Miss Voon, Karma had the Order & Pay solution. With dednna smart integration, work was streamlined, the average bill increased 49% and outdoor dining became a more positive experience for both staff and customers. Now Miss Voon is rolling out the collaboration across all her devices.
CASE
Miss Voon faced a significant challenge in her lunch service: How would one deal with an increased influx of guests while offering a high level of service, especially at the outdoor dining. The increased influx of guests created a need to be able to efficiently and smoothly manage the flow of guests while maintaining the high level of service and food quality for which they are known.
To deal with the challenge, Miss Voon chose to implement Karma Order & Pay, a system that optimizes the ordering and payment process. Karma was seamlessly integrated with the existing Trivec POS system, contributing to more efficient service and more satisfied guests. In addition, the average bill increased thanks to the fact that guests could order more themselves at the rate they wanted themselves.
The effects of implementing Karma quickly became noticeable in Miss Voon. They were able to handle the increased flow of guests with greater ease and experienced a significant time savings in staff duties. As well as a more efficient lunch service, they saw an impressive increase in the average spend per bill of 49%. Motivated by the success, Miss Voon has now implemented this solution on all its devices
RESULT
Enhancing the food experience for everyone