Phil's Burger implemented Karma to free up staff time and enable more valuable customer interactions. This not only led to an elevated customer experience, but also to an impressive 13% increase in total sales.
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CASE
Phil's Burger wanted to not only improve the efficiency of its restaurants, but also enable staff to have deeper and more meaningful interactions with guests.
By implementing Karma, staff were able to spend less time managing the checkout and instead focus on enhancing the customer experience, for example by making personalized recommendations for dessert or coffee.
Using Karma's system, Phil's Burger has not only managed to create a win-win situation; they've also increased their overall sales by 13%. This has given staff the opportunity to improve the overall guest experience through more proactive and personal interactions.
RESULT
Enhancing the food experience for everyone