Sturehof's Matmarknad successfully implemented Karma as its exclusive solution for orders and payments, which immediately improved guest behavior and increased efficiency. This digital transformation created a seamless guest experience and positioned Sturehofs as an innovative player in the restaurant industry.
CASE
Sturehof's Matmarknad, located in Garnisonen in Stockholm, faced the challenge of modernizing its ordering and payment processes in both the store and the restaurant. The goal was to streamline operations without compromising the guest experience, despite widespread skepticism about digital solutions in the restaurant industry.
To meet this challenge, Sturehof's Matmarknad implemented Karma as its exclusive ordering and payment solution for all guests. The system, based on QR codes, was introduced as the only method of receiving orders and payments from guests throughout the business. The implementation was customized to meet the unique needs of both the retail and restaurant environment.
To meet this challenge, Sturehof's Matmarknad implemented Karma as its exclusive ordering and payment solution for all guests. The system, based on QR codes, was introduced as the preferred method of receiving orders and payments from guests throughout the business. The implementation was customized to meet the unique needs of both the retail and restaurant environment.
By using Karma's technology, Sturehof's Matmarknad achieved significant improvements in its operations:
RESULT
Enhancing the food experience for everyone