30% lower weekly costs with continued strong sales
Asado, part of the Goldrest group, implemented Karma Pay to both streamline operations and elevate the guest experience. The results were clear: total costs came down 30%, sales held steady, and guests got a more flexible way to pay.
Challenge
As part of the Goldrest group, Asado faced the challenge of streamlining its operations without compromising on service quality. With an ambition to constantly improve the guest experience, they were looking for a solution that could simplify staff workflows while making payment smoother for guests.
Solution
The choice fell on Karma Pay, an innovative payment solution designed to simplify the payment process and improve operational efficiency. With a simple, user-friendly interface, Karma Pay let Asado automate key parts of the payment flow, such as letting guests split the bill themselves and pay whenever it suited them. This freed up valuable time for the staff, who could focus more on delivering excellent service.
Result
Implementing Karma Pay brought dramatic improvements for Asado. By automating the payment process, Asado cut its costs by 30% every week, which not only increased efficiency but also allowed staff to focus more on improving the guest experience. This combination of cost savings and better service quality proved to be a win-win, streamlining the operation, strengthening sales and elevating the guest experience.
“Karma's solution has helped us cut costs while keeping a fantastic guest experience, it has truly been a game changer in how we run our business. The Karma team has shown great expertise, been attentive and fully committed to our shared success.”
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