30% higher sales with shorter waiting times
By using Karma during the summer season, Brasserie Vidbynäs cut waiting times by an average of 20 minutes and grew its lunch sales by 30%. The result: higher revenue, happier guests and a smoother lunch service.
Problem
Brasserie Vidbynäs struggled to cover all guests during the lunch rush, leaving guests waiting a long time to place their orders and pay. This led to unhappy guests and an inefficient lunch service that held back sales.
Solution
In May, Brasserie Vidbynäs started using Karma. With Karma, guests could easily place their orders straight from their phones, which cut waiting times, grew sales and improved the overall guest experience.
Result
Since Brasserie Vidbynäs started using Karma, their lunch sales have grown by 30% and waiting times have dropped by an average of 20 minutes. Guests are happier and the lunch service runs much more smoothly.
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