Loyalty program

Reward your guests and bring them back again and again

Reward and keep your regulars with a loyalty program you shape yourself. Encourage more visits and build loyalty to your restaurant.

Included in the Karma POS See the POS →

Loyalty program

Set up a loyalty program of your own in minutes

  • Choose how guests earn points. Decide whether guests collect points based on how much they spend or how often they visit.
  • Set your own rewards. Pick the rewards you want to offer, such as free items or a discount on the next order.
  • Protect your margin. Adjust the point value and the minimum spend so the program stays profitable.
  • Promote your loyalty program. Choose where to show the program, both in the restaurant and on your online ordering pages.

One experience in the restaurant and online

  1. 01Easy to join, wherever the guest is. Guests can join at checkout through the QR code, when they place an online order, or through a simple sign-up link.
  2. 02Rewards without the hassle. Guests collect points on every card payment. No separate loyalty card, and no logging in on every visit.
  3. 03Let guests check their points any time. Guests can log in and see their balance whenever they want.
One experience in the restaurant and online

Encourage the behaviour that meets your goals

Reward specific guest behaviour

Create bonuses by time or day, such as double points on Tuesdays, or by order type, such as double points on takeaway.

Personal rewards

Create bonus points and perks, such as birthday gifts and welcome bonuses.

Promote your loyalty program

Integrations make it easy to feature the program on your own website.

See what works

Get a clear view of the program so you can follow the results in real time.

Encourage the behaviour that meets your goals

Restaurant owners and operators on switching to Karma.

"Giving guests the ability to order and pay when it suits them, and avoiding queues, has resulted in an even better guest experience that aligns with our own vision. The Karma team has shown expertise, presence, and interest in making the collaboration the best it can be."

Better guest experience
NS

Nico Schaak

Head of Restaurant Ops at Liseberg

"Through secure and easy onboarding and with clearly set goals, we quickly scaled Karma's use across all seven of our locations. We've seen good results with the average check increasing by 30% across all our units."

30% increase in average check
WF

Wilhelm Foss

CFO at Tugg Burgers

"The results speak for themselves: Beyond reducing staff stress, we've seen a significant difference in drink sales during lunch. We've also sold twice as much chili mayo thanks to the upselling feature. It's a given for us to introduce Karma to our other concepts!"

Reduced staff stress
JM

Jeremy Manansala

Restaurant Manager at Kasai in the Sky

"Since we started working with Karma, our average check has increased by 30%. Throughout the process, Karma has provided excellent service and helped us make improvements where needed and provide feedback."

30% average check increase
SY

Stefan Yu

Co-owner at Wang by Wang

"Giving guests the ability to order and pay when it suits them, and avoiding queues, has resulted in an even better guest experience that aligns with our own vision. The Karma team has shown expertise, presence, and interest in making the collaboration the best it can be."

Better guest experience
NS

Nico Schaak

Head of Restaurant Ops at Liseberg

"Through secure and easy onboarding and with clearly set goals, we quickly scaled Karma's use across all seven of our locations. We've seen good results with the average check increasing by 30% across all our units."

30% increase in average check
WF

Wilhelm Foss

CFO at Tugg Burgers

"The results speak for themselves: Beyond reducing staff stress, we've seen a significant difference in drink sales during lunch. We've also sold twice as much chili mayo thanks to the upselling feature. It's a given for us to introduce Karma to our other concepts!"

Reduced staff stress
JM

Jeremy Manansala

Restaurant Manager at Kasai in the Sky

"Since we started working with Karma, our average check has increased by 30%. Throughout the process, Karma has provided excellent service and helped us make improvements where needed and provide feedback."

30% average check increase
SY

Stefan Yu

Co-owner at Wang by Wang

The rest of the platform

Want to see Karma
in your restaurant?

See how Karma's ecosystem can transform your operations and boost your profits. We'll get back to you and help you right away.

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  • See your specific use cases in action
  • Learn about pricing and implementation

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