Loyalty program

Reward your guests and bring them back again and again

Reward and keep your regulars with a loyalty program you shape yourself. Encourage more visits and build loyalty to your restaurant.

Included in the Karma POS. See the POS

A guest checking their points and rewards in a restaurant's loyalty program on the phone

Set up a loyalty program of your own in minutes

  1. Choose how guests earn points

    Decide whether guests collect points based on how much they spend or how often they visit.

  2. Set your own rewards

    Pick the rewards you want to offer, such as free items or a discount on the next order.

  3. Protect your margin

    Adjust the point value and the minimum spend so the program stays profitable.

  4. Promote your loyalty program

    Choose where to show the program, both in the restaurant and on your online ordering pages.

Loyalty cards in different restaurants' own colours

One experience in the restaurant and online

  • Karma's QR plate on a restaurant table

    Easy to join, wherever the guest is

    Guests can join at checkout through the QR code, when they place an online order, or through a simple sign-up link.

  • Karma POS on an iPad in a stand with a card terminal beside it

    Rewards without the hassle

    Guests collect points on every card payment. No separate loyalty card, and no logging in on every visit.

  • A Tugg member card with Gold status in the phone's wallet

    Let guests check their points any time

    Guests can log in and see their balance whenever they want.

Encourage the behaviour that meets your goals

  1. Reward specific guest behaviour

    Create bonuses by time or day, such as double points on Tuesdays, or by order type, such as double points on takeaway.

  2. Personal rewards

    Create bonus points and perks, such as birthday gifts and welcome bonuses.

  3. Promote your loyalty program

    Integrations make it easy to feature the program on your own website.

  4. See what works

    Get a clear view of the program so you can follow the results in real time.

Restaurant owners and operators on switching to Karma.

Burgers and fries on a tray at Tugg Burgers
“Through secure and easy onboarding and with clearly set goals, we quickly scaled Karma's use across all seven of our locations. We've seen good results with the average check increasing by 30% across all our units.”
30% increase in average check

Wilhelm Foss

CFO at Tugg Burgers

500+

restaurants take payments through Karma every month

1 million+

purchases in the last twelve months

SEK 1 billion+

in sales through Karma since we started

Guests at their tables one evening at Il MoloA full terrace at John Scott'sA bartender mixing a drink at Regeringsgatan21Drinks on a table at Brasserie Vidbynäs

Want to see Karma
in your restaurant?

See how Karma's ecosystem can transform your operations and boost your profits. We'll get back to you and help you right away.

  • 15-minute personalized demo
  • See your specific use cases in action
  • Learn about pricing and implementation

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