QR ordering for restaurants
Every table gets a QR code. Guests scan with the phone camera, browse the menu and pay in the same flow, no app and no account. Orders are fired straight to the kitchen and bar.
- No app and no phone number, guests order in the browser
- Works with Karma's POS, and can run on top of an existing POS
- Apple Pay, Google Pay, Swish and cards right in the flow
- We help you set up the table map and QR plates for the tables
How QR ordering works
Every table gets a QR code tied to the table map in the POS, so orders always land on the right table. Guests scan, browse the menu with photos and allergen info, order and pay in one flow. The order is fired straight to the kitchen or bar and staff serve to the table, without running between the till and the guests.
- 1QR codes tied to tables, orders always land right
- 2The menu shows photos and allergens, updates any time
- 3Guests pay before the order fires, no unpaid tabs
- 4Tickets to kitchen and bar, on printers or a kitchen display
Keep the POS you already have.
You don't need to switch POS to give guests QR ordering. If you run Trivec, for example, Karma's ordering runs right on top: the menu syncs automatically, orders land in the POS as usual and the numbers always add up. If you later want one vendor for everything, you move to Karma's own POS when it suits you.
AI that sells more in the ordering flow
When guests order, Karma's AI engine KAIA suggests the right add-ons based on what's usually bought together and the guest's previous purchases. Upselling happens automatically mid-order, without staff doing anything, and analytics show what the suggestions actually sell.
Also for cafés, quick service and takeaway
The same system takes pre-orders for pickup, and at the counter a self-service express kiosk cuts the line. Large parties can split the bill digitally: the QR code on the receipt lets every guest pay their share on their phone, no staff arithmetic needed.
What does QR ordering cost?
QR ordering is included in Karma's recommended packages, which land around the prices on the pricing page. If you only want QR ordering, for example on top of an existing POS, you get a quote for your setup.
Restaurant owners and operators on switching to Karma.
"Giving guests the ability to order and pay when it suits them, and avoiding queues, has resulted in an even better guest experience that aligns with our own vision. The Karma team has shown expertise, presence, and interest in making the collaboration the best it can be."
Better guest experienceNico Schaak
Head of Restaurant Ops at Liseberg
"Through secure and easy onboarding and with clearly set goals, we quickly scaled Karma's use across all seven of our locations. We've seen good results with the average check increasing by 30% across all our units."
30% increase in average checkWilhelm Foss
CFO at Tugg Burgers
"The results speak for themselves: Beyond reducing staff stress, we've seen a significant difference in drink sales during lunch. We've also sold twice as much chili mayo thanks to the upselling feature. It's a given for us to introduce Karma to our other concepts!"
Reduced staff stressJeremy Manansala
Restaurant Manager at Kasai in the Sky
"Since we started working with Karma, our average check has increased by 30%. Throughout the process, Karma has provided excellent service and helped us make improvements where needed and provide feedback."
30% average check increaseStefan Yu
Co-owner at Wang by Wang
"Giving guests the ability to order and pay when it suits them, and avoiding queues, has resulted in an even better guest experience that aligns with our own vision. The Karma team has shown expertise, presence, and interest in making the collaboration the best it can be."
Better guest experienceNico Schaak
Head of Restaurant Ops at Liseberg
"Through secure and easy onboarding and with clearly set goals, we quickly scaled Karma's use across all seven of our locations. We've seen good results with the average check increasing by 30% across all our units."
30% increase in average checkWilhelm Foss
CFO at Tugg Burgers
"The results speak for themselves: Beyond reducing staff stress, we've seen a significant difference in drink sales during lunch. We've also sold twice as much chili mayo thanks to the upselling feature. It's a given for us to introduce Karma to our other concepts!"
Reduced staff stressJeremy Manansala
Restaurant Manager at Kasai in the Sky
"Since we started working with Karma, our average check has increased by 30%. Throughout the process, Karma has provided excellent service and helped us make improvements where needed and provide feedback."
30% average check increaseStefan Yu
Co-owner at Wang by Wang
Common questions about QR ordering
Do guests have to download an app?+
No. Guests scan the QR code with the phone camera and order straight in the browser. No account, no app and no phone number needed.
How do guests pay?+
Apple Pay, Google Pay, Swish or card, right in the ordering flow. Payment completes before the order fires, so there are no unpaid tabs to chase.
Does QR ordering work with the POS we already have?+
Yes, if you run Trivec, Karma's QR ordering runs right on top, and the menu you build in the POS syncs automatically. Otherwise QR ordering is included in Karma's own POS.
How do orders reach the kitchen?+
As tickets to kitchen and bar, on ticket printers or a kitchen display, exactly like orders punched into the POS. Staff work the way they always have.
Can the ordering flow suggest upsells?+
Yes. Karma's AI engine KAIA suggests add-ons while guests order, based on what's usually bought together and the guest's previous purchases. It's part of the platform, no extra subscription.
Can guests split the bill?+
Yes. The QR code on the receipt lets every guest pay their own share on their phone.
What does QR ordering cost?+
QR ordering is included in the recommended packages, which land around the prices on the pricing page. If you only want QR ordering, you get a quote for your setup, talk to sales.
How fast can we get started?+
Usually within days. We set up the table map with you, tie the QR codes to the tables and make sure everything works before your first service. Guests order themselves, so staff need no long training.
Want to see Karma
in your restaurant?
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- 15-minute personalized demo
- See your specific use cases in action
- Learn about pricing and implementation